While we hope you don't run into any, we've listed some common error messages that you may encounter to help you out and give you some insight as to why they may be occurring.
If you're still experiencing issues or have any questions, please contact us and we'll be happy to help!
Error message | For docs site visitors | For docs site owners |
404 Page Not Found | The page you have visited is no longer available. Recommended action: Go back to the doc sites home page (ie. remove everything after workspacedocs.app in the url address bar) to see all docs or contact the doc sites owner for further details. | If this is unexpected, please check the following:
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Site expired | All content on the docs site is temporarily unavailable. Recommended action: Please contact the docs site owner for further information on where to access the doc. | This error message is likely due to your subscription being overdue or expired. Please open the app in your monday.com account and complete the prompts. For further details, please contact us. |
An error occurred | An unexpected error occurred when viewing the page you requested. Recommended action: Please alert the site owner or try again later. | This error message can occur for a variety of reasons.
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Site not active | The docs site is currently unpublished. Recommended action: Please contact the docs site owner for further information on where to access the doc. | Please check your global settings and that you your Docs Site is listed as "active". |
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